Microsoft to law enforcement: No using Azure OpenAI for facial recognition

Cops can't use its services to find suspects, body cams and phone footage included.
By Chase DiBenedetto  on 
Several street surveillance cameras in front of a glass building.
No cops allowed: Microsoft won't allow its OpenAI-based services to be used for facial recognition. Credit: Peter Cade / Stone via Getty Images

Microsoft is more explicitly banning police departments from using its AI models to identify suspects, according to new conduct language for its Azure OpenAI collaboration.

The new language explicitly prohibits using its AI model services "for facial recognition purposes by or for a police department in the United States." It also prohibits use cases in which mobile cameras are used by any law enforcement globally "in the wild" or where patrolling police officers use body-worn or dash-mounted cameras to verify identities. Microsoft also disallowed identification of individuals within a database of suspects or prior inmates.

The company's Azure OpenAI system, which provides API access to OpenAI's language and coding models via Microsoft's cloud storage, recently added Chat GPT-4 Turbo with Vision, OpenAI's advanced text and image analyzer. In February, the company announced it was submitting it's generative AI services for use by federal agencies.

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Microsoft's Code of Conduct already prohibited using the Azure OpenAI system to:

  • identify or verify individual identities based on people’s faces or other physical, physiological, or behavioral characteristics; or

  • identify or verify individual identities based on media containing people’s faces or otherwise physical, biological, or behavioral characteristics.

The new language outlines more specific bans on police agencies using AI systems for data collection. A recent ProPublica report documented the extent to which police departments around the country are implementing similar machine learning, including the use of AI-powered tools to examine millions of hours of footage from traffic stops and other civilian interactions. "Much of the data compiled by these analyses and the lessons learned from it remains confidential, with findings often bound up in nondisclosure agreements," the publication wrote. "This echoes the same problem with body camera video itself: Police departments continue to be the ones to decide how to use a technology originally meant to make their activities more transparent and hold them accountable for their actions."

While some actors have taken similar steps to protect user data from law enforcement inquiries, including Google's recent location data privacy protections, others lean into the possibility of collaboration. Last week, police camera and cloud storage provider Axon, unveiled Draft One, an AI model that automatically transcribes audio from body cameras in order to "significantly enhance the efficiency of police report writing."

Chase sits in front of a green framed window, wearing a cheetah print shirt and looking to her right. On the window's glass pane reads "Ricas's Tostadas" in red lettering.
Chase DiBenedetto
Social Good Reporter

Chase joined Mashable's Social Good team in 2020, covering online stories about digital activism, climate justice, accessibility, and media representation. Her work also touches on how these conversations manifest in politics, popular culture, and fandom. Sometimes she's very funny.


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